Effective Date: August 22nd, 2022
Note to Residents of the European Union and California
WHAT IS PERSONAL INFORMATION
Personal information means information about an identifiable or identified natural person or information that can be used to identify a natural person but does not include business contact information. Types of personal information include, without limitation, your home address, your telephone number, your date of birth, your personal email address, your credit card or other financial information.
WHAT INFORMATION FOBI COLLECTS ABOUT YOU
Fobi needs to collect information about you to provide you with the Services or the support you request. The type of information we collect can vary depending on the country from which you access our Services. Additionally, you can choose to voluntarily provide information to us.
Information Provided By You
Fobi collects information you provide when you fill out a Customer Application either manually or on our Website, when you log in to our Website, when you communicate with us, answer our surveys, upload content, or otherwise use the Services. We collect information about you when you use our Services, including:
Information We Collect From Your Use of our Services
We collect information about you and the devices you use to access the Services, such as your computer, mobile phone, or tablet. The information that we collect includes:
Information We Collect From Other Sources
We also collect information about you from third parties, including:
In general, our Services are general audience services not directed at children under the age of 13. If we obtain actual knowledge that any information, we collect has been provided by a child under the age of 13, we will promptly delete that information.
WHAT INFORMATION FOBI WILL NOT COLLECT ABOUT YOU
In general, we do not collect personal information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, and the processing of genetic information, biometric information in order to uniquely identify a person or information concerning health or sex life and sexual orientation. We ask that you not communicate or provide these elements of information to us. We will not use your personal information for decisions based solely on automated processing if the decision produces legal effects concerning you or significantly affects you, unless you gave your explicit consent for this processing.
WHY DOES FOBI COLLECT YOUR PERSONAL INFORMATION
In general, Fobi collects and processes your personal information for legitimate reasons including, without limitation, providing, improving and developing our Services, communicating with you about our Services, protecting our services and maintaining a trusted environment, advertising and marketing, in respect of the performance of a contract, in order to fulfill our legal obligations, because you consented to our collection and use of it, and for the legitimate business interests of Fobi.
HOW DOES FOBI USE YOUR INFORMATION
We may use information about you for a number of purposes, including:
(a) Providing, Improving, and Developing our Services
(b) Communicating with You About our Services
(c) Protecting our Services and Maintaining a Trusted Environment
(d) Advertising and Marketing
To learn about your choices regarding interest-based advertising and cross-device tracking, please see below.
(e) Other Uses
WITH WHOM DOES FOBI SHARE YOUR INFORMATION
We may share information about you as follows:
(a) With our Affiliates
(b) With Third Parties
(c) Business Transfers and Corporate Changes
(d) Safety and Compliance with Law
(e) With Your Consent
(f) Aggregated and Anonymized Information
HOW DOES FOBI OBTAIN YOUR CONSENT
Fobi obtains your consent to collect, use and disclose your personal information for the reasonable and necessary purposes set out above. When you provide Fobi with your information, such as for signing up to receive emails about business developments, communicating with us through the Website or the Services, using the Website or the Services, you are consenting to the collection, use and disclosure of your personal information for the purposes set out in this policy, in accordance with the principles outlined in this Notice.
Individuals can deny or withdraw their consent to Fobi’s collection, use and disclosure of their personal information at any time upon reasonable notice, subject to any legal or contractual requirements. However, if consent is denied or withdrawn, Fobi may not be able to provide certain products or services.
HOW LONG DOES FOBI RETAIN YOUR INFORMATION
We generally retain your information as long as reasonably necessary to provide you the Services or to comply with applicable law. However, even after you deactivate your account or otherwise stop using the Website or the Services, we can retain copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our General Terms of Service or other applicable agreements or policies, or to take any other actions consistent with applicable law.
Certain cookies we use last only for the duration of your web or application session and expire when you close your browser or exit the application. Other cookies are used to remember you when you return to use the Services and, as such, will last longer.
Some of the cookies used in the Services are set by us, and others are set by third parties who deliver services on our behalf.
Most web and mobile device browsers are set to automatically accept cookies by default. However, you can change your browser settings to prevent automatic acceptance of cookies, or to notify you each time a cookie is set.
You also can learn more about cookies by visiting http://www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies on different types of browsers and mobile devices. Please note, however, that by blocking or deleting cookies used in the Services, you may not be able to take full advantage of the Website or the Services.
We also may collect information using web beacons. Web beacons are electronic images that may be used in our Services or emails. We use web beacons to deliver cookies, track the number of visits to our Website, understand usage and campaign effectiveness, and determine whether an email has been opened and acted upon.
WHY AND HOW DOES FOBI USE 3RD-PARTY ADVERTISING AND ANALYTICS
Examples of our third-party service providers to help deliver our Services or to connect to our Services may include:
WHAT ARE YOUR CHOICES REGARDING YOUR PERSONAL INFORMATION
(a) Personal Information
You may access, change, or correct information that you have provided by at any time or by making a request to us using the contact details below, in which case we may need to verify your identity before granting access or otherwise changing or correcting your information.
(b) Your Data
You may at any time, by making a request to us using the contact details below or our Subject Access Request Form, request to download and archive all information, data and Content that has been collected by Fobi via the Hardware associated with your Customer Account from the date such Hardware was installed to the date of your request. We may need to verify your identity before providing you the ability to download the same.
(c) Deactivating Your Account
If you wish to deactivate your Customer Account, you can do so by emailing us using the contact details provided below.
(d) Do Not Track
(e) Promotional Communications
Fobi and its affiliates may use personal information to inform individuals of current and/or new products or services or other developments that Fobi or its Affiliates believe will be of interest to individuals in accordance with applicable laws including Canada’s Anti-Spam Legislation. Such communications may be made by way of telephone, text message, direct messaging, e-mail, fax or regular mail.
You can opt out of receiving promotional messages from Fobi by following the instructions in those messages, by informing the caller that you would not like to receive future promotional calls, by emailing or texting “STOP” to email@example.com, or by changing your notification settings by logging into your Customer Account. Opting out of receiving communications may impact your use of the Services. If you decide to opt out, we can still send you non-promotional communications, such as digital receipts and messages about your Customer Account or our ongoing business relations.
HOW DOES FOBI SECURE YOUR PERSONAL INFORMATION
Fobi takes reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee absolute security of the transmission or storage of your information. We hold information about you both at our own premises and with the assistance of third-party service providers. If, despite all our efforts, a data breach does occur, Fobi shall do everything in its power to limit the damage. In case of a data breach which is likely to result in a high risk, and depending on the circumstances, reasonable actions to inform you about remedial actions to prevent further damage, it is our responsibility to inform the relevant supervisory authority or authorities without undue delay.
INFORMATION STORAGE AND PROCESSING
We may, and we may use third-party service providers to, process and store your information in the United States, Canada, Japan, the European Union and other countries. When information is stored or processed outside of Canada, it may be subject to the laws of and be accessible by legal authorities in such other jurisdictions. Fobi has taken appropriate technical, organizational, and legal steps to secure this information.
HOW DO YOU CONTACT FOBI ABOUT PRIVACY CONCERNS
Fobi AI, Inc.
541 Howe Street, Suite 2F
Vancouver, British Columbia, Canada, V6C 2C2
Additional Information For Residents of California
Your Rights relating to personal information
Subject to some exceptions, the CCPA provides you with the following rights:
Categories of personal information Fobi collects or discloses for business purposes
Fobi has collected or disclosed the following categories of personal information in the last twelve (12) months:
A real name, business postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifier.
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or other electronic activity information
Browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.
Physical location, generally.
Health Information (for CheckVax users only)
COVID-19 vaccination health record
Categories of personal information Fobi has sold
Fobi does not sell personal information.
Additional Information For Residents of European Union
The following information is provided for European users who may access Fobi’s websites. However, please note that Fobi does not do business in and generally does not collect information from residents of the European Union except incidentally as part of their website visits.
Your Rights relating to your Personal Data
Subject to some exceptions, the GDPR provides you with the following rights:
You may exercise these rights or find out more about these rights by contacting Fobi at the contact information listed above.
Retention and Storage of Personal Data
Fobi is based in Canada and processes personal data in Canada. The European Commission recognizes Canada as providing an adequate level of protection for personal data. Fobi’s service providers may process your personal information outside of Canada (please see above). When your information is processed outside of the European Union, it may be subject to the laws of and be accessible by legal authorities in such other jurisdictions. Fobi has taken appropriate technical, organizational, and legal steps to secure this information.